Frequently Asked Questions and Terms and Conditions
- Do I have to take out a membership or contract or pay a joining fee or pay an annual fee to take part in the boot camp?
- How do I make a payment for the bootcamp?
- What happens if it rains?
- Are the men and women bootcamps combined?
- I am coming from work. Is there somewhere to put my things?
- How should I dress for exercising? What should I bring?
- What happens if I am ill or injured or I have to work late, or I have missed my train or i don't like it? Do I get a refund?
- Are the bootcamps run back to back?
- Do you do Personal Training?
- I exercise regularly. Will I get a good workout from this?
- How about me? I am unfit. I do not exercise at all, will I be able to keep up. Is everyone superfit.
- When I see the word bootcamp I think hardcore and military? Is this like that?
- How do Body Balance sessions work?
Terms and Conditions
Website Terms and Conditions
Do I have to take out a membership or contract or pay a joining fee or pay an annual fee to take part in the boot camp?
You've got two choices here. Once you've done your first bootcamp if you choose Miracle Fitness Bootcamps as your choice of fitness then you will have the option to take out a short term membership with us which means you will pay less to do the bootcamp on a regular basis. Alternatively you can pay as you go for whichever bootcamp package you choose to sign up to. Some of our clients tend to do back to back boot camps and some tend to do one boot camp, miss another and then return at a later date for another boot camp. The system is flexible and the decision is yours. Bootcamp Fitness tends to become the choice of fitness for our clients.
How do I make a payment for the bootcamp?
Payment for the bootcamp can be made in cheque or via bank transfer. We hope to have an online payment facility soon. Payments must be made before the start of the bootcamp.
What happens if it rains?
Our bootcamps are designed with the elements in mind. To embrace the great outdoors is to embrace the experience. Most clients are stuck in offices all day long, so to be in the great outdoors is a welcomed change. Light rain is bliss, heavy rain is certainly a no no and the session is usually cancelled and rescheduled. Excercise should be challenging and enjoyable at the sametime. You will usually be notified beforehand via text of any cancellations. And remember in the winter we are mostly indoors, so he only wetness you’ll feel is the perspiration as you tackle those fit issues.
Are the men and women bootcamps combined?
Yes, the bootcamps are men and women combined.
I am coming from work. Is there somewhere to put my things?
Yes. For the majority of sessions we train on the same spot and your things are in close proximity at all times. Sometimes we also move about the park and you’ll be informed beforehand to bring the minimum. Depending on what we are doing we may lock the stuff in the boot of a car. When we are indoors, your possessions are laid to the side, within view. Your instructor is also super observant and super fast.
How should I dress for exercising? What should I bring?
Appropriate exercise clothing and running/ cross training shoes are necessary from the outset. We say dress appropriately for the time of year. Always have a bottle of water to keep hydrated and a little snack for after the session.
What happens if I am ill or injured or I have to work late, or I have missed my train? Do I get a refund?
There are no refunds. We have a very high attendance record. When something is so good no one ever wants to miss. To create that fitness change and see the difference it takes some level of discipline. The bootcamp is only three or four weeks and hopefully you will not be ill, injured and like most of our clients, you will arrange any social activities around the bootcamp. On the bootcamp you are doing something for you, because you matter. The sessions are only one hour long and that’s two evenings a week and one weekend day (fifty minutes long), so lots of time for other things. Depending on your sport injury, alternative exercises will be given and only in extreme circumstances will a transfer of sessions be given (details sent via email) provided a proper doctors note is supplied to us. The bootcamp is only three times a week for three or four weeks and the instructor is always there and so are the majority of participants.
Are the bootcamps run back to back?
Bootcamps run every calendar month.
Do you do Personal Training?
We do offer Personal Training to anyone. Clients on the bootcamp receive a discount off our regular Personal Training package.
I exercise regularly. Will I get a good workout from this?
Yes you will. We have a number of clients who also have gym memberships and consider themselves to be fit. Through our range of exercises and drills they have discovered a new and more challenging level of fitness which makes the bootcamp a rewarding one for them. We continuously see clients who have been doing basic exercises wrong for years which is why our clients say that the bootcamp is like Personal Training in a group setting. The bootcamp is designed to work the body in a variety of ways helping the client to make a breakthrough in fitness from old and habitual training patterns. We are so good that our clients are even cancelling their gym memberships in favour of the bootcamp. Why not take a read of our testimonials page and see what our clients are saying for yourself.
How about me? I am unfit. I do not exercise at all, will I be able to keep up. Is everyone superfit.
Our testimonials reflect the different types of fitness levels on our bootcamps from the absolute beginner to the gym queens. You will be continuously guided thorough a series of exercises, demonstrations, instructions, and a lot of the Personal Trainers knowledge is departed to you where appropriate to coax you on and to empower you to be able to do the exercises proficiently.
When I see the word bootcamp I think hardcore and military? Is this like that?
Absolutely not. This is not our style. The bootcamp is suitable for novice exercisers and fitness enthusiasts. Individuals will be allowed to work at their own personal level and intensity. After an initial bout of exercises and observation, you instructor will push you in the direction you will need to go to achieve your goals
How do Body Balance sessions work?
Email info@miraclefitness.co.uk
for further details.
Miracle Fitness Terms and Conditions (subject to change without notice)
Taking part in the Miracle Fitness bootcamp, body balance or any other Miracle Fitness
program means that you agree to the terms and conditions set out below.
1. Clients must confirm their place on the boot camp before the start of the boot camp. By signing up to the boot camp/ body balance, clients/you are committed to fulfilling the requirements that are involved in a bootcamp/ body balance, that is getting fit through exercise.
2. A Health History Questionnaire must be filled out by all clients/ you and presented to Miracle Fitness before the start of the first boot camp or body balance.
3. Clients/ you are aware that all bootcamps are outdoors and take place in all weather conditions, rain, wind, snow, sun, sleet, hail, and any other weather condition that may exist. Being outdoors the client/ you understand that the terrain can vary from smooth even surfaces to uneven surfaces, from concrete surfaces to grass or gavel surfaces, from flat areas to hilly areas. Body Balance takes place indoors.
4. Fees for the bootcamp, body balance or any other program run by Miracle Fitness must be paid in full on or before the first session. There are no refunds and there are no discounts. The rule is – if you miss, you miss. The bootcamp is competitively priced and frequently on sale. If you cannot make a session(s) or if you miss a session the bootcamp continues as usual with the other participants. Think about it this way, if you were a member of a gym and you did not go for a whole month or maybe you went six times in a month which tends to be the trend with most people who have gym memberships, you would not go to the gym and ask for a refund because you did not come to the gym for a whole month. The same principle applies to the bootcamp. Presently we do allow clients to make up missed sessions by attending another one of our bootcamps that is running simultaneously to the bootcamp that they are on, just on different days. This only applies if we are running two bootcamps at the same time. Clients can make up any missed sessions by attending any of our other bootcamps that are running during the same time period as the bootcamp they are attending. We have bootcamps in Crystal Palace, Brockley, Herne Hill, Beckenham and Canary Wharf. It is not possible to transfer sessions from one bootcamp to another bootcamp. An example of making up a missed session/s is as follows, if your bootcamp is on Mondays Wednesdays and Fridays and you miss the Monday session then it is possible to make up that session by attending any of our other bootcamps that has sessions on either the Tuesdays, Thursdays or Saturdays. This can be done for the duration of the bootcamp that you are on.
5. There are no transfer of fees from one bootcamp or body balance sessions to another.
6. Failure to make payment will result in you being withdrawn from the boot camp/ body balance and your name being passed on to our debt collectors for fee recovery.
7. Any cost incurred due to debt collectors fees/ bounced cheques will be passed on to you the client.
8. You understand that to see and feel the changes a Miracle Fitness Boot Camp / Body Balance can do for you, attendance at all the sessions during the course of the boot camp is imperative. Fitness is a discipline that can have a profoundly positive effect throughout your entire life. Miracle Fitness philosophy is there is only one life to live, one chance, that’s all. Why not live it in a body you love.
9. In the unlikely event of a boot camp or a boot camp session being cancelled by Miracle Fitness, it will be rescheduled at no cost to the client. The rescheduled date can be at anytime/ any date. Miracle Fitness will endeavor to reschedule the cancelled session on one of the ordinary bootcamps days/ times. If however this is not possible a Sunday or Friday session is most likely.
Miracle Fitness is committed to providing an excellent bootcamp experience and constantly aims to get clients realizing their full fitness potential. We value our clients and strive to provide a customer service that equals the fitness results seen by our clients. We frequently review our product and service to ensure that this is the case.
Website usage terms and condition
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Miracle Finess/ Fernando Lee’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Miracle Fitness’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
